Returns & Exchanges
Thank you for choosing ALTEREGO51/50.
We want you to be confident in every purchase.
Return Eligibility
Returns may be requested within 14 days of receiving your order.
To be eligible for a return, items must be:
Unworn
Unwashed
In their original condition
Returned with any original tags or packaging (if applicable)
Exchanges
If you need a different size or receive a damaged or incorrect item, please contact us within 14 days of delivery. We'll work with you to resolve the issue as quickly as possible.
Non-Returnable Items
For hygiene and quality reasons, certain products may not be eligible for return or exchange. Any exceptions will be clearly identified on the product page.
Refunds
Once your returned item has been received and inspected, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method.
Questions?
If you have any questions about a return or exchange, please contact us through our Contact page or by email.
Thank you for supporting ALTEREGO51/50.
Born Different. Stay Different. Embrace It.